This Privacy Policy describes how  TrueINR, (“Company,” “our,” “we” “Platform” and “Us”) understands the importance of privacy, especially when it comes to your personal information. Data privacy and your trust are our top priorities, how we will use this information, and the very limited ways that we may share your information. Please read this policy carefully to understand our policies and practices regarding your information, as you agree to this Privacy Policy by using the Platform. The capitalized terms used in this Privacy Policy, but not defined in this Privacy Policy, shall have the meaning given to such terms in the Terms (defined hereinafter). If you do not agree with our policies and practices, do not use the Platform. This Privacy Policy is part of our Terms of Use.  If you have any questions about this Privacy Notice, please contact us at

Users Under Age 18

The Platform is only intended for adults eighteen (18) years of age and older. You are not allowed to use the Platform or provide information on it if you are under eighteen (18) years of age. If we learn we have received personal information from or about a child under 13 without verification of parental consent, we will delete that information immediately. If you believe we might have any information from or about a child under thirteen (13) without parental consent, please contact us immediately at

We Do Not Sell Your Data

Except as described in this Privacy Policy, TrueINR will not give, sell, rent or loan any personal Information to any third party.

What Data Do We Collect from you?

 We collect several types of information from and about users of the Platform depending on how they are using the Platform, including: Personal identification information about you, such as your name, photograph, address, postal pincode, phone number, date of birth, driving License ID, passport, aadhaar Number, and email address, Information about/images your financial information of your Permanent Account Number (PAN) card and other identification documents, such as full bank accounts details and cryptocurrency wallet addresses, digital assets wallets held on third party exchanges/websites, Information that is needed to complete a Know Your Customer (KYC) & Anti-money Laundering (AML) check; and Any other information you voluntarily provide on the Platform in the ordinary course of the continuation of the relationship; and Information about your internet connection, the equipment you use to access the Platform, and Platform usage details.

 We may also occasionally require you to participate in optional surveys. Your personal information may be collected through such surveys. We may also require additional information about you for performing ongoing due diligence (necessitated under the applicable law) based on your risk assessment, transaction value etc.

               You must ensure that all your data and/or information shared with us is accurate, correct and complete, at all times. You understand that you must promptly inform us of any changes to your data and/or information which may impact your use of our Services. We shall not be liable or responsible for any loss or damage that may occur to you or other third parties on account of provision of incorrect data and/or information provided by a User.

How Personal Information Is Used

Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. In general, we use personal information to create, develop, operate, deliver, and improve our Services, content and advertising, and for loss prevention and anti-fraud purposes. Examples of how we may use this information include:

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

  • To provide you with TrueINR Services and customer support that you request.
  • To process transactions and send notices about your transactions.
  • To verify your identity by comparing your personal information against third-party databases.
  • To send administrative or account-related information to you.
  • To provide a personalized experience, and implement the preferences you request.
  • To enhance security, prevent fraud, monitor and verify identity or service access, combat spam or other malware or security risks.
  • To prevent and investigate potentially prohibited or illegal activities, and/or violations of our posted user terms.
  • To resolve disputes, collect fees, and troubleshoot problems.
  • To comply with legal obligations.
  • To enforce our agreements with third parties.
  • For quality control and staff training.

We will not use your personal information for purposes other than those purposes we have disclosed to you, without your permission. From time to time we may request your permission to allow us to share your personal information with third parties.

Collection & Use Of Information Collected Automatically

We receive and store certain types of information automatically, such as whenever you interact with the Sites or use the Services. This information does not necessarily reveal your identity directly but may include information about the specific device you are using, such as the hardware model, operating system version, web-browser software (such as Firefox, Safari, or Internet Explorer) and your Internet Protocol (IP) address/MAC address/device identifier.


Visitor comments may be checked through an automated spam detection service.

We reserve the rights to distribute any information that you (i) voluntarily disclose

to us or (ii) chose to make public to any third party. You acknowledge your

personal information and other data may be exported outside of India. Your

personal information may be processed and stored in a foreign country or

countries. Under those circumstances, the governments, courts, law enforcement,

or regulatory agencies of that country or those countries may be able to obtain

access to your personal information under relevant foreign laws. You

acknowledge that the privacy standards of those countries may be lower than

those followed in India.

                   We further reserve the rights to distribute your personal information to any third

party only under one of the following circumstances:

A. For Crime Prevention or Investigation. We may share this information with

government/enforcement agencies or other companies assisting us, when

we are:

● Obligated under the applicable laws or in good faith to respond to court

orders and processes; or

● Detecting and preventing against actual or potential occurrence of identity

theft, fraud, money laundering, abuse of Services and other illegal acts;

● Responding to claims that an advertisement, posting or other content

violates the intellectual property rights of a third party

● Under a duty to disclose or share your personal data in order to enforce or

apply our Terms and other agreements; or to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with third parties for the purposes of fraud protection and KYC verification

B. For Internal Use. We may share this information:

With any member of our Group. The term “Group” includes means, with respect to any person, any entity that is controlled by such person, or any entity that controls such person, or any entity that is under common control with such person, whether directly or indirectly, or, in the case of a natural person, any Relative (as such term is defined in the Companies Act, 2013) of such person.

In the event that we sell any business or assets, in which case we may disclose your personal data to the prospective buyer of such business or assets.

If the Company or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

C. With Selected Third Parties. We or our Group entities may disclose and share your personal information with selected business partners and third parties including but not limited to service providers who authenticate KYC and details as furnished/provided by the Users to the Company; Scheduled commercial bank(s) which provide(s) banking facilities to the Company; payment processing companies and other Digital Asset exchanges as the Company may require for providing the Services etc. (“Selected Third Party”).

D. With Advertisers and advertising networks . We do not disclose sensitive personally identifiable information about our Users to any advertisers, but we may provide them with aggregate information about our Users (for example, we may inform them that any given number of women in a specified age group clicked on their advertisement on any given day) to select and serve relevant adverts to you. We may also use such aggregate information to help advertisers reach the kind of audience they want to target.

E. General Information of Public Interest. The Company reserves the right to share current and historical bids, asks, and market prices; opening and closing range prices; high–low prices; trade prices; estimated and actual trade volumes; settlement prices; and, other aggregate data and information related to the Digital Assets traded on the Online Platforms.

We Protect Your Data

Please rest assured, all your data is stored in highly encrypted servers. All your Data is completely secure from hackers and other anomalies. To Know more about our privacy policy, please feel free to contact us at


You may deal with your personal information available with us in the following ways : You may correct, amend, add or update personal information from your Account at any time by logging in to your Account. You are free to remove or delete your content from your Account at any point in time, provided, however, the Company may retain all or some of your data in accordance with the AML Policy in force or as per Applicable Law. Copies of public content may be retained indefinitely in our systems, including in cached and archived pages of our Online Platforms, or if other Users have copied or saved that information.

Data safety

It is 100% safe with us. We undertake strict security measures to ensure that is safe from all prying eyes.

Changes to these Terms of Use and TrueINR Platform

It is 100% safe with us. We undertake strict security measures to ensure that is safe from all prying eyes.

Except where prohibited by applicable law, we reserve the right to change these Terms of Use at any time without notice. Your continued access to or use of the Stably Platform after any changes to these Terms of Use indicates your acceptance of such changes. It is your responsibility to review these Terms of Use regularly. We reserve the right to change the TrueINR Platform at any time, without notice.

If you would like to know more about our privacy policy then please, email us to